Terms and conditions of Gravity Fit Membership

These terms should be read alongside our usage terms and conditions and our privacy policy.

PRINCIPAL TERMS

  1. Please read this document in conjunction with our Privacy Policy and standard Terms & Conditions.

  2. This agreement commences once you have indicated your acceptance to become a member during the web sign up.

  3. Your membership will become live once you have made the initial payment.

  4. The payments are taken as recurring payments on your card and not through your bank account.

  5. You will be entitled to all the rights and privileges exercisable for the type of Membership chosen.

  6. You cannot transfer this agreement to anyone else.

  7. If  guest pass(es) are offered as part of your membership, then these can only added to your class by our Bookings Team via email or telephone (see Contact Us).

  8. If socks are offered as part of your membership, then these must be collected at your first class.

  9. If cafe or jump discounts are offered as part of your membership, then you must make it known that you have membership discounts at the time of making a purchase. Refunds can not be given after the transaction has been finalised.

FEES AND CHARGES

  1. We do not charge a joining or administration fee.

  2. Your second and subsequent months membership fees will be collected on the same day as the initial payment. This date can be changed by contacting our Bookings Office. Each payment made is not refundable under any circumstances.

  3. If we notify you that a payment has been missed but then remains unpaid we reserve the right to, either suspend or terminate your membership, upon having given you written notice of our intention to do so.

  4. If you can’t make a class, then please cancel by emailing (enquiries@gravityforce.co.uk) or phone (0845 498 9049 - charges apply) giving at least 12 hours notice. If more than 2 classes are unattended in a month or with less than 12 hours notice then we have the right to suspend your account.

PRICES

From time to time we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice then the price of your membership will be increased in accordance with our notice.

TERMINATION

Members may terminate their membership at any time by giving us one month’s paid notice in writing. Any subscriptions paid in advance will not be refunded, save in the event of serious breach of agreement on the part of Gravity Force. Your notice period will begin from the next payment date after we receive your notice.

MONEY BACK GUARANTEE

As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, your membership will commence immediately. If you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used.

For example, if your membership fee is £30 per month and you cancel your membership after 10 days of it commencing (as it starts immediately) we shall refund you £20, keeping £10, which represents the membership you had used up to the point of cancellation.

MISCELLANEOUS TERMS

  1. Members must be 16 or older.

  2. A waiver, PARQ and safety briefing video are to be completed/watched before your first class and annually thereafter.

  3. Gravity Force socks are to be worn at all times for trampoline classes, whilst suitable footwear must be worn in the studio.

  4. Please arrive 15 mins before your class to get checked in.

  5. Members are solely responsible for their own belongings and Gravity Force accepts no responsibility for any loss or damage to personal property.

  6. Members must inform Gravity Force of any change of contact and email address or telephone numbers.

  7. If you wish to change your card details

  8. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.

  9. There may be occasions where we have to close all/part of the Park/Studio or cancel/amend the timetable for classes for which you are a member. We will do our best to let you know of such closures/cancellations in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a part or full refund.

INFORMATION ABOUT US / CONTACT US

  1. Please read our Terms and Conditions and our Privacy Policy.

  2. If you have any questions or if you have any comments then you can contact us by telephoning our bookings team on 0845 498 9049 or by e-mailing enquiries@gravityforce.co.uk